FAQ

Each product listing includes compatible vehicle information based on year, make, model, body style, and other available specifications. We recommend verifying your vehicle information before ordering. If you are unsure, contact us with your VIN, year, make, model, and the type of glass you need, and we will help confirm compatibility.

Yes. Send us your vehicle year, make, model, body style, and VIN if available. Our team can help confirm whether the glass matches your vehicle.

Many vehicles use different glass depending on trim level, production date, body style, features, and factory options. Differences may include tint, antennas, heating elements, rain sensors, moldings, cameras, or other features.

Contact us as soon as possible. If the glass has not shipped, we may be able to update or cancel the order. If it has already shipped, return options may be available depending on the condition of the product and our return policy.

We carry thousands of auto glass parts covering many popular cars, trucks, and SUVs. If you cannot find your vehicle, contact us and we will help locate the correct part. If we do not have the part in stock, we may be able to order it for you.

Laminated glass is made with two layers of glass bonded together with a protective inner layer. Most windshields use laminated glass because it helps provide structural support and is designed to stay together when damaged.

Most modern vehicle windshields are laminated glass. However, some vehicles may have different configurations depending on year, model, and location of the glass.

Tempered glass is heat-treated safety glass designed to be stronger than standard glass. When broken, it is designed to break into small pieces instead of large sharp shards.

Tempered glass is commonly used for side windows, door glass, quarter glass, and some rear windows depending on the vehicle.

Laminated glass uses multiple bonded layers and is commonly used for windshields. Tempered glass is heat-treated for strength and is commonly used for side and rear vehicle windows.

Our NAGD glass is all aftermarket, but we also carry OEM glass. You can find out whether a part is Aftermarket or OEM on the product page of the glass.

OEM stands for Original Equipment Manufacturer. OEM glass refers to glass produced for a vehicle manufacturer’s original factory installation.

Quality aftermarket auto glass is manufactured to meet required automotive safety standards. Our glass includes DOT certification markings and is produced for replacement applications.

OEM glass is made for vehicle manufacturers during original production. Aftermarket glass is made by replacement glass manufacturers and is designed to fit and function as a replacement part.

Our replacement glass is manufactured to match the listed vehicle applications and specifications. Proper installation is important to ensure correct fit and performance.

Yes. Our automotive glass includes DOT certification markings required for automotive safety glass.

Our aftermarket glass is manufactured by established automotive glass suppliers in China. Our OEM glass is manufactured in the United States.

Product contents vary by part. Please review the product description carefully or contact us if you need confirmation.

Unless specifically stated in the listing, glass-only products do not include additional hardware.

Tint specifications vary by product. All of our tinted products are "Factory Privacy Tinted", meaning they are not tinted by us but by the factory. You can find tint details on each product page.

Select the correct vehicle application and product, add it to your cart, and complete checkout. If you need help selecting the correct part, contact us before ordering.

Yes. If you know your glass part number, you can search for it or contact us for assistance.

Contact us as soon as possible. We will do our best to update your order before it ships.

Orders usually ship the next day. Orders may be canceled before shipment. Once an order has shipped, cancellation may no longer be possible and return procedures may apply.

Yes. Contact us for information about commercial, wholesale, or repeat customer pricing.

All orders ship for free within the contiguous United States. Additional shipping options and costs may be available during checkout.

Yes. We offer free shipping on all orders within the contiguous United States. You can learn more about the locations that qualify in our Shipping Policy.

Auto glass is carefully packaged using a variety of protective materials designed to reduce the risk of damage during transportation. This includes specialized foam, bubble wrap, paper, cardboard and more. We have developed the best shipping materials over the course of 20+ years.

Contact us immediately with photos of the packaging and damaged glass. We will work with you to resolve the issue as quickly as possible.

We currently do not ship internationally due to the complications of shipping glass.

Returns are accepted according to our return policy. The product must meet return requirements, including being unused and properly packaged.

Contact our customer service team before returning any product. We will provide return instructions and help guide you through the process.

Return shipping responsibility depends on the reason for the return and the circumstances of the order. We offer free returns according to our returns policy.

Installed glass generally cannot be returned because installation confirms the product has been used.

Contact us for assistance. Returns may be available if the glass is unused and meets return requirements.

Once a return is received and inspected, refunds are processed back to the original payment method. Processing times vary depending on your payment provider.

Refund amounts depend on the condition of the returned product and the reason for the return. Full refunds will be made for orders returned in the original condition.

Refunds are issued after the returned item is received and inspected.

We specialize in supplying replacement auto glass. Installation services are sometimes available at our physical warehouse. Please contact us for more information.

Auto glass installation requires specialized tools and experience. Professional installation is recommended.

Yes. Proper installation helps ensure safety, fit, and performance.

National Auto Glass Direct has been supplying replacement auto glass for over 20 years.

We specialize only in auto glass parts, ensuring all of our attention and focus goes to providing the best auto glass product and experience.

We maintain a large inventory of replacement auto glass parts, helping customers quickly find the right glass for their vehicle.

National Auto Glass Direct operates from California and supplies replacement auto glass throughout the United States.

Yes. National Auto Glass Direct products are available through multiple online marketplaces and our website.

We accept the payment methods available during checkout.

Payments are processed securely through trusted payment providers.

Driver side refers to the left side of the vehicle when sitting inside facing forward.

Passenger side refers to the right side of the vehicle when sitting inside facing forward.

LH means Left Hand side (driver side in the United States). RH means Right Hand side (passenger side in the United States).

Vent glass is the smaller fixed or movable glass panel. It is often either located in front of the front door window, or behind the read door window. Some vehicles have both front and rear vent windows.

Quarter glass is the glass panel typically located behind the rear door window.

Back glass is the rear window of a vehicle.

A door glass is the window glass installed inside a vehicle door. Vehicles with more than one door have multiple door windows. Most vehicles contain a front door glass and a rear door glass.