Customer Reviews
Read what customers say about their glass and experience with NAGD.
Read reviews
Our story
For more than 20 years, professionals and vehicle owners have turned to us for quality replacement glass, knowledgeable support, and dependable service.
Where we started
National Auto Glass Direct began by supplying automotive glass to repair shops and professional installers.
Working behind the scenes taught us what makes the difference: accurate fitment, dependable availability, careful packaging, and service people can count on. Those lessons still guide every part we stock and every order we ship.
As more customers began shopping for automotive parts online, we saw a simpler path forward: open our inventory directly to vehicle owners while continuing to support the professionals who helped us grow.
How we got here
In 2005 KK and Lily began delivering auto glass locally while living on 6th Street in Alhambra, CA. Over time, those delivery routes reached San Diego, San Francisco, San Jose, and Arizona, and eventually stretched as far as Texas, Chicago, and New York.
Their days often began at 3 a.m., loading the van to reach glass shops during business hours after a long drive. They always brought extra inventory. On the way home, they would stop at more auto glass repair shops, introduce themselves, and offer glass delivered directly to their doors.
In 2008, after moving to 7th Street in Alhambra, CA, KK and Lily used their garage to store more glass, fulfill larger orders, and prepare bigger deliveries.
That year, National Auto Glass Direct officially incorporated and began shipping auto glass, opening a new way to serve customers beyond their delivery routes.
In 2013 Lily graduated from UC San Diego with a business degree and entered the ecommerce field, bringing new experience to NAGD’s growing online business. As more customers shopped online, online sales and shipping became a central focus.
KK and his team refined every step of fulfillment: picking, inspecting, cleaning, and packing each piece of glass. They improved their packaging with equipment, custom boxes, and protective fillers to help glass arrive in brand-new condition.
Over the following years, Lily and her ecommerce team expanded sales across eBay, Amazon, Walmart, and nationalautoglassdirect.net.
2532 Chico Avenue · South El Monte, California
In 2014 NAGD moved its inventory into its first small warehouse. The added space supported growing online sales and an established network of auto glass repair shops.
Larger shipments helped supply business customers across the country. NAGD also expanded direct sales to individual customers, bringing the same care to people purchasing glass for their own vehicles.
2227 Chico Avenue · South El Monte, California
In 2017 NAGD moved into a larger warehouse, creating more room for inventory and supporting the continued growth of the business.
1314 Potrero Avenue · South El Monte, California
In 2020 NAGD purchased two much larger warehouses with a long-term vision: to carry auto glass for every vehicle.
The team also upgraded its packaging equipment. A box-making machine allowed NAGD to create boxes sized specifically to fit each piece of auto glass and its protective packaging. Additional machines produced custom-sized packaging and fillers, keeping the glass snug and securely padded during shipping.
Together, the expanded space and better equipment helped NAGD stock a broader selection and pack each order with greater precision and care.
2130 Edwards Avenue · South El Monte, California
In 2025 NAGD added a third operating warehouse, expanding alongside the two existing warehouses at 1314 Potrero Avenue.
Auto glass requires substantial storage space. This expansion supports our ongoing effort to keep inventory available and ready to ship. We’re also preparing more glass in advance through pre-packing, helping orders move out the door faster.
Some of the glass shops we delivered to in 2005 still order from us today. Those relationships have grown alongside our business, as we’ve continued supplying quality glass and reliable service to shops across the country and businesses worldwide.
We bring that same personal care to every online order. We want every customer to be happy with the glass they receive, and when something isn’t right, we’re ready to listen, help, and work to make it right.
Meet the team
Meet the people who stock, inspect, pack, and ship your glass. These photos share a little of our life together at NAGD, including the team celebrations and get-togethers we enjoy along the way.
Get to know NAGD
Meet our customers, look inside our warehouses, and see the work we do every day.
Read what customers say about their glass and experience with NAGD.
Read reviewsSee how we’ve collected 90,000+ five-star reviews across our sales channels.
About our reviewsLearn about DOT certification, glass brands, and aftermarket and OEM glass.
Explore glass standardsLook inside our South El Monte warehouses and see the glass we stock.
View our inventorySee photos of auto glass repairs completed at our warehouse.
View repair photosApply for wholesale and partner with NAGD to supply your shop.
Apply for wholesaleFrom our warehouse to your vehicle
Whether you install glass for a living or are replacing it for the first time, we are here to help you move forward with confidence.